Frequently Asked Questions
Below are some frequently asked questions
We dispatch technicians to your premises, they will will assess your unit and provide you with a quote.
We do charge a once off call-out fee, the price of the call-out is determined by which area you are situated in. We do charge a standard assessment of R675 for commercial clients and agencies.
We charge a standard labour fee starting from R450 an hour.
The call-out fee is a fixed amount, and needs to paid once the technician arrives at your premises.
We do fix your appliance on-site. There are rare occasions where we would reschedule, if we need to contact our supplier for any additional parts required.
We do supply quotes via our website, we require the model number of your appliance, as well as the components required. Keep in mind the quote will be a rough estimate and is subject to change.
All the work done by our technicians has a 6 month guarantee. Keep in mind your guarantee falls away, should your unit be assessed by someone else during the guarantee period.
We provide a 24/hour service to commercial clients. We do offer an emergency service that starts from R795 and requires the call-out fee to be paid before a team is dispatched.
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What Clients Say
Monique de kock 3 weeks ago
I had a wonderful experience using FIXITT! Within a morning I got a quote and my dryer repaired - all at a reasonable price. The service I received from Gavin and Norbert was world class. Would recommend them and the...Read More »
Gill Shelton 2 weeks ago
Very happy with customer service. Technicians were efficient, friendly and very quick. My Fridge/Freezer was repaired within 1 hour which included replacing the compressor. A very BIG thank you to Daniel & Allie, would definitely use again. Mrs Gillian Shelton
Ndileka Nyingwa in the last week
Excellent service very happy with them, quick to come, we sent them an email to come and fix our dishwasher machine, and the technicians were sent the following day. We were assisted by Daniel and Allie, and to our suprise...Read More »
Charissa Bloomberg a year ago
Thank you Charlene and Tashriq for your excellent professional service. Appreciate you explaining everything to me. Been using you all for 10 years now.. Highly recommended
Keith Phillps a year ago
Very happy with the teams response. Courteous and knowledgeable on my gas hob. Great guys. Thanks Keith and Zimba will use you guys again.