Frequently Asked Questions
Below are some frequently asked questions
We dispatch technicians to your premises, they will will assess your unit and provide you with a quote.
We do charge a once off call-out fee, the price of the call-out is determined by which area you are situated in. We do charge a standard assessment of R675 for commercial clients and agencies.
We charge a standard labour fee starting from R450 an hour.
The call-out fee is a fixed amount, and needs to paid once the technician arrives at your premises.
We do fix your appliance on-site. There are rare occasions where we would reschedule, if we need to contact our supplier for any additional parts required.
We do supply quotes via our website, we require the model number of your appliance, as well as the components required. Keep in mind the quote will be a rough estimate and is subject to change.
All the work done by our technicians has a 6 month guarantee. Keep in mind your guarantee falls away, should your unit be assessed by someone else during the guarantee period.
We provide a 24/hour service to commercial clients. We do offer an emergency service that starts from R795 and requires the call-out fee to be paid before a team is dispatched.
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